Didymos Natural Hemp Indio Woven Wrap
Our goal is to make sure that all of our customers are satisfied with their purchases and enjoy shopping with us! If for some unlucky reason there is an issue with your order and you need to return it, we are happy to offer you a replacement, exchange or a refund for most items. The following are the conditions for a return:
- Return must be within 14 days of receipt of the item.
- Item must be in UNWASHED, UNWORN condition.
- All original packaging must be included (boxes, bags, tags, etc.); failure to include these items will incur a restocking fee that is 10% of the purchase value.
- Customer may be required to pay shipping fees to return the original item and for a replacement item in some exchange scenarios (see below).
- Item cannot fall within one of the exclusion categories below.
The following items WILL NOT be accepted for returns or exchanges:
- Seconds Quality items
- House Samples
- Sale Items
- Sakura Bloom Luxe Ring Slings
- Gift Cards
Customers are responsible for return shipping costs for any exchanges except when we've made a mistake with your order, or if there's a major manufacturer flaw or damage to the item(s). Shipping fees for us to send any replacement item(s) will be deducted from the total available credit from the total spent on the original order.
If your return or exchange is because of an error we made, or because the item is defective or damaged, we will compensate you for the cost of return postage. For all other circumstances, you will be responsible for the return shipping costs.
Please allow three to five business days for refund processing. For exchanges, we will work with you to either refund or receive from you any differences in cost between the original and exchange items. It is strongly recommended that you insure your return when shipping as we will not accept responsibility for any issues that may occur during shipping.
All US orders qualify for FREE SHIPPING! Orders over 1 lb will ship via USPS Priority Mail. Orders under 1 lb ship via USPS First Class Mail (contact us for Priority options).
Customers located in AL, MS and FL will see a 'Local Pickup' option--please call and schedule an appointment for pickups.
International shipments are sent USPS First Class Package International which is the most inexpensive option to ship outside the US, but it does not provide tracking details once the item leaves the US and it does not include insurance. Contact us for a quote for shipping options through FedEx or UPS.
PLEASE NOTE: we cannot be held responsible for any additional customs tariffs, fees or fines that may be levied upon your shipment once it enters your country. We know from personal experience that customs duties can vary from shipment to shipment and country to country, swinging pretty wildly up and down. Unfortunately we cannot mark any items as "gifts" or in any other way indicate that the item is not a commercial transaction. Please do your homework before you place an international order. Thanks for your understanding.
If your order contains some items that are not in stock, we cannot split your shipment to send the available items separately without sending an invoice requesting additional shipping charges.
USPS First Class Package International Service provides limited tracking for the following countries (note: an asterisk indicates that service was temporarily suspended on June 12, 2014): Australia, Belgium, Brazil*, Canada, Croatia, Denmark*, Estonia, Finland, France, Germany, Gibraltar*, Great Britain and Northern Ireland, Hungary, Israel, Italy*, Latvia, Lithuania, Luxembourg*, Malaysia, Malta, Netherlands, New Zealand, Portugal*, Singapore, Spain, Switzerland. This information subject to change; for the most up to date list please visit this USPS website.
We strive to provide excellent customer service to everyone who visits our store! Orders placed during our normal business hours will be shipped within 24 hours, though we usually ship same-day whenever possible. Exceptions include U.S. Federal holidays and the occasional short vacation (during which we will post any potential delays on the shopping cart page prior to checkout).
Natural Hemp Indio is a classic, awesome Didy. I love it as a shorty or a long wrap. These are cushy and soft and have great stretch. If you haven't tried one, grab one. You wont be disappointed. These old favorites are back in limited qualities, so you should get your hands on one before they disappear...
60% organic cotton