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Shipping Policies

Domestic Shipping

US orders over $75 qualify for FREE SHIPPING! (USPS Priority over 1lb; First Class under 1lb).

Local Pickup

Customers located in AL, MS and FL will see a 'Local Pickup' option--please call 251-298-7486 to schedule pickup


International Shipping

Postage

International orders are sent USPS First Class Package International which is the most affordable option for our international customers. If you want faster shipping, detailed tracking or insurance, you must ship via FedEx, UPS or DHL. Contact us to discuss those options.

International Tracking

USPS First Class Package International Service does not provide tracking details once the item leaves the US but it does provides limited tracking for some countries. For details, please visit this USPS website.

Customs

Some countries apply very steep tariffs, fees and/or taxes for imports from the US. We cannot be held responsible for any additional costs applied to your shipment by your country. We cannot mark any items as "gifts" to attempt to avoid additional costs. Please understand your country's customs/import policies prior to placing your order. 


Orders with Mixed Inventory Status

If your order contains both in and out of stock items and you want to receive the in stock items immediately, contact us to request that we split your order. You will receive a separate invoice for additional shipping fees.


Order Processing

We strive to provide excellent customer service to everyone who visits our store! Orders placed during our normal business hours will be shipped within 24 hours, though we usually ship same-day whenever possible. Exceptions include U.S. Federal holidays and the occasional short vacation (during which we will post any potential delays on the shopping cart page prior to checkout).

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